Vyan Reviews · The reputation engine Beats Birdeye & Podium · Standalone or composed

Delight goes public. Disappointment comes to you first.

Vyan Reviews asks for the review the moment the work is done, routes a happy customer to the public platforms, and sends an unhappy one privately to you, with the recovery already written.

Asked at the right moment. Never a public one-star by surprise.

Public stars asked while fresh

−1

The one-star caught privately first

Reputation number, four sources

Setup fees. Ever.

01 The condition The ask at the wrong moment

A generic blast, and a bad day made public.

Most review tools send the same ask to every contact whenever a list runs, long after the work is forgotten, and they point every customer straight at the public platforms. So the happy ones never get around to it, and the unhappy ones leave the one-star you never saw coming.

You do not need more requests sent. You need the right ask, at the right moment, to the right customer, and a window to make a rough job right before it becomes permanent.

AThe askDays too late

BEvery customerSent public

CA rough jobPermanent one-star

DThe disappointmentYou find out last

EReputationFour open tabs

∎Vyan ReviewsPrivate first · then public

02 The rescue flow Private rating first · then the split

The customer rates privately first. What they tap decides where it goes. You always see the disappointment before the public does.

Vyan Reviews · the differentiator

Private rating · 1 to 5The fork

4 or 5 · delight

Straight to public, plus a referral ask

A high rating is handed to Google, Facebook, or Yelp while the result is still fresh, and a referral prompt goes out on the same breath.

3 or below · private first

To you, with a recovery written

A low rating opens a rescue case and alerts you. No public ask was ever sent. The recovery is drafted and waiting for you to send.

Drafted recovery That's on us, Marcus. I want to make the roof repair right. Can I call you today?

Fig. 01One private rating, two outcomesThe moat

03 Why it beats Birdeye and Podium The same review · timed right

Birdeye and Podium

Vyan Reviews

Blast the same ask to a contact list on a schedule

→The request fires the moment the work is done, by name and by job

Send every customer straight to the public platforms

→A private rating first, so only delight goes public

A low rating posts before you can respond

→A low rating comes to you first, with a recovery written

Reputation scattered across separate dashboards

→One reputation number across Google, Facebook, and Yelp

04 What you get A reputation that builds itself

01 The request asks itselfFinish the work and the ask goes out, addressed by name and to the exact job. One request per completed piece of work, never a blast.

02 The rescue flowA private rating first. Four or five goes public with a referral prompt. Three or below comes to you with a recovery already written.

03 Reputation across sourcesGoogle, Facebook, Yelp, and your own profile in one number, with the trend over time, so you stop living in four tabs.

04 The next-action lawAn unasked job says ask, an open rescue says recover, a posted five-star says send the referral. No review is ever a dead end.

05 One shared timelineEvery request, rating, post, and rescue files to the relationship, so the whole arc of the customer sits in one place.

Pricing

$19 / operator / month

More five-stars while they are fresh. Fewer one-stars in public.

Run it standalone as a review-request and rescue engine for any local business, or compose it into Vyan so the request fires on job completion and files straight to the relationship.

No setup fees. Unlimited requests, timed to completion.